Privacy Policy

Effective Date: 01 July 2025

Lighthouse Consulting (“we,” “our,” “us”) is the data controller for personal data collected through lighthouseconsulting.tech. We respect your privacy and process personal data in line with the EU General Data Protection Regulation (GDPR) and applicable Dutch privacy laws.

1. Personal Data We Collect

We collect personal data in two ways:

a) Information You Provide

When you fill in our lead capture form, sign up for updates, or contact us, we may collect:

• Name and surname

• Email address

• Phone number

• Company/organisation

• Any information you include in your message

b) Information Collected Automatically

When you visit our website, we collect limited technical and analytics data, including:

• IP address (anonymised where possible)

• Browser type, operating system, device type

• Time zone setting and language preferences

• Pages viewed, clicks, navigation paths, and referring websites

We collect this through:

• Google Analytics – anonymised visitor statistics

• Hotjar – anonymised heatmaps and session recordings to improve usability (we cannot identify individual visitors)

• Cookies and similar technologies (see Section 5)

2. Purpose and Legal Basis for Processing

We process your personal data for several purposes. When you submit a contact form inquiry, we process your data based on your consent or our legitimate interest in responding, and we retain this information for up to 12 months after our last contact. If you choose to receive updates or marketing communications, we process your data based on your consent and keep it until you withdraw that consent. To improve website performance and enhance your user experience through tools like Google Analytics and Hotjar, we process your data based on your consent given via our cookie banner, retaining analytics data for up to 26 months (Google Analytics) and up to 12 months (Hotjar). For maintaining site security and preventing misuse, we rely on our legitimate interests and retain relevant data as needed for security logs. Finally, we may process your data to fulfil legal obligations, in which case we retain it for as long as required by applicable laws.

3. Sharing Your Data

We only share data where necessary:

• Service providers – e.g., web hosting, analytics providers (Google, Hotjar) under GDPR-compliant agreements

• Legal authorities – if required by law or to protect rights and safety

Some providers process data outside the EEA. Where this happens, we use safeguards such as the European Commission’s Standard Contractual Clauses or rely on an adequacy decision.

4. International Transfers

• Google Analytics: Data may be transferred to the US; Google participates in the EU–US Data Privacy Framework.

• Hotjar: Data stored in the EU and transferred only as necessary under GDPR safeguards.

5. Cookies & Tracking

We use cookies to:

• Analyse website performance

• Improve navigation and usability

• Measure content effectiveness

You can manage cookies via your browser or through our cookie consent banner. Non-essential cookies (like analytics) are only placed if you opt in.

6. Your Rights

Under GDPR, you have the right to:

• Access the data we hold about you

• Request correction or deletion

• Restrict or object to processing

• Withdraw consent at any time

• Request data portability

• Lodge a complaint with a Data Protection Authority

Contact: info@lighthouseconsulting.tech

7. Data Retention

We keep your personal data only as long as needed for the purposes above or to meet legal obligations. When no longer needed, we securely delete or anonymise it.

8. Security

We use reasonable technical and organisational measures to protect your personal data. However, no internet-based service can guarantee 100% security.

9. Third-Party Links

Our website may link to other sites. We are not responsible for their privacy practices and recommend reviewing their policies.

10. Updates to This Policy

We may update this Privacy Policy from time to time. The latest version will always be available on our website with the “Effective Date” shown at the top.

Contact Us
Lighthouse Consulting
info@lighthouseconsulting.tech
https://lighthouseconsulting.tech